Our Privacy Promise

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Privacy Policy
Effective Date: September 15, 2024

At Bin Buddy Express (“we,” “our,” or “us”), your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, services, or communicate with us. By using our services or visiting www.binbuddyexpress.com (the “Site”), you agree to the terms in this Privacy Policy.

If you do not agree with our practices, please do not use our Site or services.

We may collect personal information from you in a variety of ways, depending on how you interact with us:

Information You Provide Directly:

• Name, email, phone number, and address
   
• Order details, including delivery and billing information
   
• Account credentials if you create a profile
   
• Any customer support messages or inquiries
   

Information We Automatically Collect:

• Device data, IP address, and browser type
   
• Site usage data (via cookies and similar technologies)
   

Information from Third Parties:

• Payment processors
   
• Marketing or advertising partners
   
• Service providers that help us run our business
   

We use your personal data to:

• Deliver and manage services (including scheduling and billing)
   
• Respond to your inquiries and offer customer support
   
• Improve our services and user experience
   
• Communicate service updates, promotions, or offers
   
• Prevent fraud or suspicious activity
   

We use cookies to enhance your experience and understand how you interact with our website. These cookies may be set by us or by third-party services for analytics or advertising purposes.

You can disable cookies in your browser settings, but please note that certain features of our Site may not function properly without them.

We do not sell your personal information. We may share data with:

• Service providers (e.g., payment processors, IT support, delivery partners)
   
• Marketing platforms (to help improve our communications)
   
• Legal authorities when required to comply with laws or protect our rights
   

We take your data security seriously and use reasonable measures to protect your personal information. We retain your information only as long as necessary to provide services, fulfill legal requirements, or resolve disputes.

Depending on your location, you may have rights such as:

• Accessing the personal information we hold
   
• Requesting corrections or deletion
   
• Opting out of marketing communications
   
• Withdrawing consent
   

To exercise any of these rights, please contact us at support@binbuddyexpress.com.

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has shared personal data with us, please contact us to request deletion.

We may update this Privacy Policy periodically. If we make significant changes, we’ll notify you by posting an updated version on our Site with a new effective date.

Have questions or need help regarding your data? Send us an Email.